App to Order Food for Restaurant Networks

Team Arrangement:

2 Back-end engineers
Front-end engineer
Machine learning engineer
Quality Assurance engineer
Project Manager
UX/UI designer

System Network:

Cloud server
Admin panel UI
Mobile apps

Timeline:

9 month

Industry:

Delivery

Celadonsoft's client had a clear vision for the creation of the app was designed to seamlessly handle all three modes of ordering, providing a comprehensive solution for the client's business needs. Additionally, they emphasized the importance of seamless integration with their Point of Sale (POS) system. This integration would not only provide order receipt confirmations but also maintain an integrated menu, optimizing management efforts.

We were fortunate that the client gave us significant leeway in making creative decisions, including technology choices, app design, project approach, and management. This autonomy proved invaluable for us throughout the end-to-end ordering app creation.

Our primary objectives were twofold: to facilitate upselling opportunities and streamline operational costs and administrative routines for venue management.

An ordering system that rumped up sales, optimized business processes, and made a client closer to the customers.

TECHNOLOGY STACK USED:

Typescript

Javascript

Python

React

Node.JS

Nest.JS

React Native

Sanity

Next.JS

AWS

The Key System Features:

POS integration with menu data synchronization and single order confirmation point
A mobile application that is easy to use for placing orders
Suggestions tailored to individual users using analysis of their behavior

The Ordering System Helped To:

Rump up Sales

Optimize Business Processes

Make a Client Closer to the Customers

Optimize the Management Effort

Cut Down the Operating Costs

Optimize Stuff Routine for the Venues’ Administration

Solution

We initiated the project with meticulous and in-depth business analysis, gaining a comprehensive grasp of venue operations for all customers. To make a food ordering system and ensure the highest quality for the food ordering app, we conducted interviews with local managers and assessed the existing POS system, exploring integration opportunities. This approach allowed us to build a system with a highly efficient workflow that not only reduced staff burdens but also unlocked a significant amount of resources, greatly impacting the overall return on investment for restaurants.

We provided mobile app development services and web app development services for the undertaking implementation, which included a mobile app and web interface for system management. The system also encompassed a backend. All components of the system are seamlessly interconnected with a payment gateway and point-of-sale (POS) system.

Celadonsoft's engineers created the web interface using the Django framework. This allows system administrators to easily add new venues, manage venue details, view client data and orders, send promotional messages, and access analytical insights. By harnessing Django's established tools and conventions, we substantially streamlined the food ordering application development, enabling us to dedicate more efforts to improving the mobile user experience.

One particularly exciting aspect of this project was the fortuitous alignment of our R&D department's work with the datasets closely resembling those the customer could generate with our system. We proposed to develop a food ordering app featuring a personalized suggestions feature that learned the preferences of frequent users and offered tailored recommendations. Building upon our model, we customized it to align with the customer's requirements. The smart suggestions machine learning model demonstrated the ability to increase upselling by up to 20% within the frequent user segment."

Thanks to the meal ordering application development, business operations were made more efficient while the costs were cut.

If you have an idea for the development of a mobile app for restaurants and don’t know where to start, contact us to find out how Celadonsoft help your restaurant business.